noebet Privacy Policy

1.1 Personally Identifiable Information

For registration and account management, noebet may collect the following personal information:

• Full name (in Bengali and English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Mobile number and email address
• National ID or passport number (for identity verification)
• Current address

1.2 Financial Information

To process deposit and withdrawal transactions, we collect:

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history and amounts

1.3 Technical Information

Information collected automatically while you use our services:

• IP address and device information
• Browser and operating system information
• Session data and login duration
• Game play history and betting information
• Cookie and local storage data

noebet collects your information through the following methods:

2.1 Direct Collection

We collect information directly when you open an account on our platform, fill out forms, make transactions, or contact us directly. This includes registration forms, payment forms, and identity verification processes.

2.2 Automatic Collection

Our server systems automatically log technical information. Using cookies and similar technologies, we improve your browsing experience and ensure security.

2.3 Through Identity Verification Agencies

To confirm valid identities and prevent fraud, we may use the services of trusted third-party identity verification agencies. This process is secured by SSL encryption.

noebet uses your collected information only for the following legitimate purposes:

• Account registration, identity verification, and account management
• Processing financial transactions — completing deposits and withdrawals
• Prevention of fraud, money laundering, and other illegal activities
• Age verification — ensuring services are provided only to users aged 21 and above
• Providing customer service and resolving complaints
• Implementing responsible gaming policies and protecting users
• Improving our platform and services and resolving technical issues
• Informing you about relevant bonuses and promotional offers (only with your consent)
• Fulfilling legal obligations and preparing reports as directed by authorities

4.1 Retention Period

noebet retains your personal information only for as long as it is needed to provide services and fulfill legal obligations. Even after an account is closed, financial records and identity verification information may be retained for a set period in accordance with applicable law.

4.2 Security Measures

We use industry-standard security technologies and practices to protect your information:

• SSL (Secure Socket Layer) encryption — all data transfers are secured
• Database encryption — stored information is kept in encrypted form
• Two-Factor Authentication
• Regular security audits and vulnerability testing
• Strict access controls — only authorized staff may access information
• Firewall and intrusion detection systems

4.3 Steps in the Event of a Data Breach

If a data security breach occurs, we will notify affected users as quickly as possible and take the necessary corrective measures. We will also inform the relevant authorities in accordance with applicable regulations.

noebet does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

To operate our services, we work with some trusted service providers — such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure providers. These organizations may only access the information necessary to perform their designated services and are bound by strict confidentiality agreements.

5.2 Legal Obligations

We may be required to provide necessary information to comply with valid instructions from legal authorities or court orders, or to cooperate in investigations into fraud and money laundering.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such cases, you will be notified in advance and a new policy will be published.

The noebet website uses cookies and similar technologies. Cookies are small text files stored in your browser.

6.1 Types of Cookies We Use

• Essential Cookies: Required for session management and security — these cannot be disabled.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect platform usage statistics to help improve our services.

6.2 Cookie Controls

You can manage cookies from your browser settings. Keep in mind that disabling essential cookies may disrupt some key functions of the platform and may cause issues accessing your account.

You have the following rights over your personal information:

7.1 Right of Access

You may request from us at any time a complete description of what information we have stored about you. We will fulfill this request within a reasonable time.

7.2 Right to Rectification

If the information stored in your account is incorrect or incomplete, you can contact us to have it corrected.

7.3 Right to Erasure

After closing your account, you may request that certain personal information be deleted. However, due to legal obligations, we may be required to retain some information for a set period.

7.4 Right to Withdraw from Marketing Communications

You may request at any time to stop receiving communications about bonuses and promotional offers. Please contact our support team to do so.

7.5 Right to Data Portability

You may request your personal information in a structured, machine-readable format.

Both you and we have a responsibility to ensure the security of your account.

8.1 Your Responsibilities

• Keep your password private and never share it with third parties
• Use a strong and unique password
• Change your password regularly
• Notify us immediately if you notice any suspicious activity
• Log out of your account after using a public device

8.2 noebet's Responsibilities

We keep your account secure through SSL encryption, two-factor authentication, and unusual login detection systems. If any suspicious activity is detected, we will notify you immediately and may temporarily suspend the account if necessary.

noebet is firmly committed to ensuring its services are for adults only (aged 21 or above). We do not intentionally collect any information from minors.

Age verification is mandatory during the registration process. If we find that a minor has opened an account using false information, we will close that account immediately and delete all collected information.

If you believe a minor is using our platform, please notify us immediately.

noebet reserves the right to update this privacy policy as needed. If significant changes are made to the policy, we will notify you in the following ways:

• A notice will be displayed on the main page of the website
• A message will be sent to the registered email address
• The "Last Updated" date at the top of this page will be changed

If you continue using our services after the changes, you will be considered to have accepted the revised policy. If you do not agree with the changes, you may contact our support team to request closure of your account.

If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact us:

Our team generally tries to respond within a reasonable time. Complex privacy-related requests may take a little longer to process.